Privacy policy

Privacy Policy

Last updated: October 3, 2026

MAYA CROWN TRADING L.L.C, trading as Bangili ("Bangili", "we", "us" or "our"), operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services").

Bangili is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit or use our website, make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term "personal information", we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details, including your name, billing address, shipping address, phone number and email address.

  • Financial and payment information, including payment card information, transaction details, form of payment, payment confirmation and other payment details.

  • Account information, where applicable, including account credentials, preferences and settings.

  • Transaction information, including products you view, place in your cart or purchase, as well as exchanges, cancellations and previous transactions.

  • Communications with us, including information you provide when contacting us or making a customer service enquiry.

  • Device information, including information about your device, browser, network connection, IP address and other unique identifiers.

  • Usage information, including information about how and when you interact with or navigate our website and Services.

Personal Information Sources

We may collect personal information:

  • Directly from you, including when you visit or use the Services, place an order, contact us or otherwise provide us with your personal information.

  • Automatically through the Services, including from your device when you visit our website, and through cookies and similar technologies.

  • From service providers that help us operate our business and provide the Services.

  • From business partners or other third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

Providing and improving our Services

We use personal information to provide the Services, process payments, fulfil and deliver orders, process exchanges and other transactions, communicate with you about your order, provide customer support, remember preferences, improve our website and Services, and provide a more relevant shopping experience.

Marketing and advertising

Where permitted by applicable law, we may use personal information for marketing and promotional purposes, including sending promotional communications and displaying advertisements for Bangili products and services on our website or other websites and platforms.

You may opt out of promotional email communications at any time by using the unsubscribe option included in those communications.

Security and fraud prevention

We may use personal information to provide a secure shopping experience and to detect, investigate or take action regarding potentially fraudulent, illegal, unsafe or malicious activity.

Communicating with you

We use personal information to respond to enquiries, provide customer support, communicate information relating to your orders and maintain our customer relationship with you.

Legal reasons

We may use personal information where necessary to comply with applicable law or valid legal processes, respond to lawful requests from government or law-enforcement authorities, protect our legal rights, resolve disputes or enforce our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and subject to this Privacy Policy. These may include:

  • Shopify and service providers that perform services on our behalf, including payment processing, website hosting, IT services, analytics, customer support, fulfilment and shipping.

  • Business and marketing partners that help us provide marketing, advertising and related services, where permitted by applicable law.

  • Shipping, fulfilment and logistics providers where necessary to process and deliver your order.

  • Third parties where you direct, request or consent to the disclosure.

  • Our affiliates or entities within our corporate group, where applicable.

  • Third parties in connection with a business transaction such as a merger, acquisition, restructuring or sale of assets.

  • Government authorities, law enforcement or other parties where disclosure is required by law or necessary to protect our rights, the Services, our customers or others.

Relationship with Shopify

The Services are hosted by Shopify.

Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through our website may be transmitted to and shared with Shopify and other third parties that may be located in countries other than where you reside.

We may also use Shopify features that use information obtained from your interactions with our store, other merchants and Shopify to help protect, improve and grow our business.

In circumstances where Shopify is responsible for processing your personal information, Shopify is responsible for responding to requests relating to that processing.

For more information about how Shopify processes personal information and the privacy rights available to you, please refer to Shopify's Consumer Privacy Policy and Privacy Portal.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate the website, remember your preferences, understand how visitors use the Services, improve performance, provide relevant advertising and support other business functions.

Depending on where you live, you may have rights relating to the use of cookies or personal information for targeted advertising. Where required by applicable law, we will provide appropriate choices or consent mechanisms.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not operated or controlled by Bangili, you should review that third party's privacy and security policies and other terms. We are not responsible for the privacy, security, accuracy or practices of third-party websites or platforms.

Our inclusion of a link does not necessarily constitute an endorsement of the third party, its website or its services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the details below to request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share", as those terms may be defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable measures designed to protect personal information. However, no security system or method of transmission is completely secure, and we cannot guarantee absolute security.

How long we retain personal information depends on a number of factors, including whether the information is required to provide the Services, fulfil orders, maintain business and transaction records, comply with legal obligations, resolve disputes or enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

You may have the right to:

  • Access or know what personal information we hold about you.

  • Request deletion of certain personal information we maintain about you.

  • Correct inaccurate personal information.

  • Request portability of certain personal information.

  • Object to or restrict certain processing, where applicable.

  • Withdraw consent where we rely on consent to process your personal information.

  • Opt out of certain targeted advertising, sale or sharing of personal information, where these rights apply under applicable law.

You may exercise applicable rights through the options provided through the Services or by contacting us using the details below.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law. Where permitted, you may also designate an authorised agent to submit certain requests on your behalf.

We will not discriminate against you for exercising applicable privacy rights.

Communication Preferences

If you receive promotional emails from Bangili, you may unsubscribe at any time using the unsubscribe option included in the email.

Even if you opt out of marketing communications, we may still send you non-promotional communications where necessary, including messages relating to your orders, transactions or customer service enquiries.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection or privacy authority.

International Transfers

As Bangili operates internationally and uses service providers located in different countries, your personal information may be transferred, stored or processed outside the country in which you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

If personal information is transferred outside the European Economic Area or United Kingdom where applicable, recognised transfer mechanisms may be used, including the European Commission's Standard Contractual Clauses, UK-approved mechanisms or transfers to jurisdictions recognised as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services or legal and regulatory requirements.

When we make changes, we will publish the revised Privacy Policy on this website and update the "Last updated" date above. Where required by applicable law, we will provide additional notice.

Contact

If you have questions about this Privacy Policy or our privacy practices, or would like to exercise any privacy rights available to you, please contact us:

Bangili
MAYA CROWN TRADING L.L.C
Email: hello@bangili.com
Registered Address: Office 301-133, Al Barsha First, Dubai, United Arab Emirates
Commercial Licence No.: 1632912

For the purposes of applicable data protection laws, MAYA CROWN TRADING L.L.C is the data controller of your personal information where it determines the purposes and means of processing.