Shipping policy

Last updated: 1 October 2026

Thank you for shopping with Bangili. We aim to ensure that your order is carefully prepared and delivered as efficiently as possible.

This Shipping Policy explains our delivery options, shipping charges and order fulfilment procedures.

1. United Arab Emirates Shipping

We offer delivery throughout the United Arab Emirates.

Standard delivery: $6
Complimentary delivery on orders of $50 or more

Standard UAE delivery is estimated to take 1-2 business days.

2. GCC Shipping

We currently ship to Saudi Arabia, Bahrain, Oman, Kuwait and Qatar.

Standard delivery: $10
Complimentary delivery on orders of $75 or more

GCC delivery is estimated to take 3-5 business days. Delivery times are estimates and may vary depending on the destination and courier operations.

3. International Shipping

We ship internationally to a wide range of destinations.

International shipping charges and estimated delivery times vary depending on the destination. The applicable shipping rate and estimated delivery timeframe will be displayed at checkout before you complete your purchase.

International orders may be subject to customs duties, import taxes or clearance charges imposed by the destination country. These charges are not included in Bangili's shipping rates and, where applicable, are the responsibility of the recipient.

4. Order Processing

Orders are processed once payment has been successfully received and the order has been accepted.

Orders placed outside normal processing hours, on weekends or during public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation and tracking information where available.

5. Delivery Address

Please ensure that your delivery address and contact information are accurate and complete when placing an order.

If you notice an error in your delivery details, please contact us as soon as possible at hello@bangili.com.

We will do our best to accommodate changes before dispatch, but we cannot guarantee that delivery details can be amended once an order has been handed to the courier.

6. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to courier operations, adverse weather, public holidays, customs processing or other circumstances outside our reasonable control.

If your order has not arrived within the estimated delivery period, please contact us so that we can investigate.

Your statutory rights in relation to delayed or undelivered goods remain unaffected.

7. Lost, Damaged or Incorrect Orders

If your order arrives damaged, contains an incorrect item or appears to have been lost during delivery, please contact us at hello@bangili.com.

For damaged or incorrect orders, please provide your order number and photographs of the product and packaging, where possible, to help us resolve the issue efficiently.

We will investigate and provide an appropriate resolution in accordance with our Refund & Returns Policy and applicable consumer protection laws.

8. Returns & Exchanges

For information about size exchanges, damaged items and our 30-day breakage replacement policy, please refer to our Refund & Returns Policy.

Please contact us before sending an item back so that we can provide the appropriate instructions.

9. Contact Information

For questions about shipping, delivery or an existing order, please contact us at hello@bangili.com.

Registered Address: Office 301-133, Al Barsha First, Dubai, United Arab Emirates.
Commercial Licence Number: 1632912

Bangili is a trading name of MAYA CROWN TRADING L.L.C.